Terms and Conditions – EXPRESS-TRANS 80
Legal Name: EXPRESS-TRANS 80
UIC: 208082072
VAT: BG208082072
Registered Address: Varna, s. Topoli, 9140, Alexander Dimitrov str. 13A
By using the services of EXPRESS-TRANS 80, you agree to the following terms and conditions.
1. Services
1.1. EXPRESS-TRANS 80 provides airport and city transfers using its fleet of vehicles.
1.2. Services include transportation from the pick-up location to the destination specified during booking.
2. Bookings and Payments
2.1. A booking is confirmed once the booking form is completed and confirmation is sent by EXPRESS-TRANS 80.
2.2. Payments can be made:
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Online using a credit or debit card through Stripe secure payments.
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On-site using a credit or debit card via POS terminal
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In cash at the time of the transfer.
2.3. For airport transfers, the driver will wait up to 60 minutes from the flight landing time. For all other transfers not starting at an airport pick-up, the driver will wait up to 20 minutes. If the customer does not contact the driver to report delays or unforeseen circumstances, the transfer will be considered a NO SHOW and the paid amount will not be refunded. Extended waiting time may be allowed at the driver’s discretion and depending on vehicle availability.
2.4. If the selected vehicle category is unavailable, EXPRESS-TRANS 80 may provide a vehicle of a higher class at no extra cost.
3. Cancellations and Changes
3.1. Cancellations are free of charge up to 12 hours before the scheduled pick-up time.
3.2. Cancellations made less than 12 hours before pick-up, or no-shows, are non-refundable.
3.3. Changes to bookings are subject to availability and confirmation by EXPRESS-TRANS 80.
4. Excess Luggage and Passenger Policy
4.1. When making a reservation, the customer selects the number of passengers, the amount of luggage, and the preferred vehicle type. If, upon meeting the driver, it is found that the number of passengers and/or amount of luggage exceeds what was indicated in the reservation or the maximum capacity of the selected vehicle (as specified for each vehicle), the company reserves the right to cancel the reservation due to the customer’s failure to comply with these requirements. In such a case, the paid amount will not be refunded.
5. Prices
5.1. All prices are in Euro (€).
5.2. All prices include fuel, tolls or vignette fees, VAT, and are final.
5.3. Prices cover the service for the booked vehicle category unless otherwise specified.
6. Customer Responsibilities
6.1. Customers must provide accurate information about pick-up location, destination, contact details, and flight information if applicable.
6.2. Customers must be present at the agreed pick-up point at the scheduled time.
7. Liability
7.1. EXPRESS-TRANS 80 is not responsible for delays caused by traffic, weather, flight delays, or other circumstances beyond our control.
7.2. The company is not liable for personal belongings left in the vehicle.
8. Privacy
8.1. Personal data collected during booking is handled in accordance with the Privacy Policy of EXPRESS-TRANS 80.
8.2. By confirming a booking, the customer consents to the collection, processing, and storage of personal data for providing the transfer service.
9. Force Majeure
9.1. EXPRESS-TRANS 80 is not liable for failure to perform or delays caused by circumstances beyond reasonable control, including natural disasters, strikes, or governmental restrictions.
10. Governing Law
10.1. These Terms and Conditions are governed by the laws of the Republic of Bulgaria.
10.2. Any disputes arising from the use of EXPRESS-TRANS 80 services will be resolved under Bulgarian law.
This document represents the complete Terms and Conditions for EXPRESS-TRANS 80. By using our services, customers acknowledge and agree to all points above.
